Once Jewelry

Client
Once
Date
12.28.2023
Type

Strategy & Concept

Development & Team Management

Magento (multi-vendor platform)

Solution Architecture & Integrations

Logistics and Tax Handling

Once is a global marketplace for exclusive, custom-made jewelry, designed to connect high-end boutique jewelers with an international audience. Launched during the lockdown, the platform served the growing demand for premium, handmade jewelry from customers shopping at home. The challenge was to present a unified storefront while ensuring a seamless online shopping experience — from product presentation to payments, duties, and express global shipping.

Once creates a luxury marketplace with a frictionless shopping experience. The platform combines multi-vendor functionality, global delivery, and smooth payments.

Once’s main goal was to provide a frictionless luxury shopping experience for both customers and boutique jewelers. Open Commerce helped set up an integrated storefront with a consistent, curated product offering, seamless payment handling, and pre-calculated import duties. Door-to-door FedEx logistics enabled worldwide delivery within 72 hours, giving buyers confidence when ordering.

Given the need for rapid time-to-market, Open Commerce recommended Magento as the base platform. This allowed fast implementation while supporting the multi-vendor model, tax handling, and global logistics. Collaboration between a specialized agency and the internal development team ensured the right balance of agility and long-term scalability.

Thanks to this structured approach, Once was successfully launched as a premium marketplace bridging boutique jewelers and global buyers, providing an unparalleled experience in the luxury e-commerce sector.

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